Appointments Booking Chatbot

"My biggest technical challenge ever. After 5 years of booking thousands of appointments to clients of dozens of medical offices, I automated it. A chatbot that thinks like me, has a faster glance than me, senses a full day when I thought there was still an opening, knows instantly that there is one slot left when I was sure it was full and I also wrote it on gCal, etc. Much remains to be done on the algorithms but it already works enough. Trust me, a normal secretary makes so many mistakes..." ★ It suggests the days of this week or the appointments of those next or let you go back to think again. ★ If the day is empty, it suggests 3 equidistant appointments (so she satisfies who prefer soon and who arrive later). ★ It does not create openings (indeed it proposes them up immediately after any cancellations) but - chosen the day - books the appointments backwards or forwards to the agenda. ★ It senses when a day becomes FULL and should not be proposed anymore (removes the tag if they cancel). ★ Fallback: if a customer asks for an urgent appointment because there is no availability, he will be asked the reason. You will evaluate the request in real time and you can recall it to add it to the agenda as overbooking. To recap: - it's automatic - it always works - it answers to frequently asked questions - it responds to multiple customers at the same time - it chooses more precise answers than a secretary - it schedules appointments in the Google calendar - it books appointments with malice as an experienced secretary - appointments schedule management without openings - coronavirus: it orders and avoids gatherings